FAQS
We want you to get the most out of ADESA ASSURANCE FOR YOUR TRADEREV PURCHASES. Here are some frequently asked questions that will help.
What is ADESA ASSURANCE for TradeRev?
ADESA ASSURANCE takes the risk out of buying cars by allowing our dealers to return any eligible vehicle – for any reason. ADESA ASSURANCE for TradeRev offers a 30-day return guarantee on eligible wholesale vehicles, providing reimbursement of both the purchase price, buy fee, vehicle history report, and transportation cost* allowing dealers to bid and buy more confidently.
How can I enroll for ADESA ASSURANCE for TradeRev?
Must contact the ADESA ASSURANCE team at Assurance@KARGlobal.com or call 888-260-4604. Dealers will be requested to sign and acknowledge the Terms & Conditions.
How does ADESA ASSURANCE on TradeRev work?
The subscription automatically applies protection to eligible vehicles at the time of purchase.
• No subscription fee
• Per vehicle price = $169
What vehicles are eligible for ADESA ASSURANCE on TradeRev?
ADESA ASSURANCE applies to vehicles 20 years or newer with a maximum sale price below $100,000 with less than 250,000 kilometers on the odometer.
What vehicles are not eligible for ADESA ASSURANCE on TradeRev?
ADESA ASSURANCE on TradeRev doesn’t cover commercial/factory in factory sales, total loss, specialty sales, in-op sales, flood, salvage vehicles and off-the-block sales. See terms and conditions for full details.
How many days is the vehicle protected?
Dealers have up to 30 days to submit a claim to return the vehicle. A return must be initiated before the end of the 30th calendar day after the vehicle is marked as “ARRIVED”, with the “ARRIVED” date being day zero.
What does reimbursement include?
Purchase Price + Buy Fee + Vehicle History Report + up to $250 transportation (solely if transport is arranged through TradeRev). Regional pricing guides specific to customer preferences may be used if determined the purchase price exceeds our benchmark, at which time the refund may be capped at 104%.
Can a vehicle be returned for any reason? If so, how much is the return?
Yes, a vehicle can be returned for any reason within the mileage allotment and in like condition. You will be reimbursed the purchase price, plus the buy fee.*
What paperwork do I need to return a vehicle?
A vehicle return form must accompany the vehicle for check in and inspection purposes. A negotiable title must accompany the vehicle to the returning location agreed to at time of claim submission.
What if I want to return a vehicle that would have been covered under arbitration?
To comply with NAAA guidelines and protect the ADESA ASSURANCE for TradeRev guarantee, we recommend— if you have a valid arbitration—to follow the arbitration process with TradeRev before returning the vehicle through ADESA ASSURANCE.
How do I stop my ADESA ASSURANCE for TradeRev subscription service?
You may terminate the subscription service at any time upon written notice via email to Assurance@KARGlobal.com.
To start a claim,
Login to your TradeRev.com account and visit the Purchases page. You will be able to start a claim online by selecting the vehicle you'd like to return from your Open Orders, or Order History.
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